Privacy Policy - Processing of personal data

On this day, February 18, 2021, the following policy has been drawn up for GlobalVET AB.

We take care of your privacy. You should be able to feel secure when entrusting your personal data to us. For this reason, we have drawn up this policy. It is based on current data protection legislation and clarifies how we work to safeguard your rights and privacy.

The purpose of this policy is to make you aware of how we process your personal data, what we use them for, who may view them and under what conditions, and how you can safeguard your rights.

This policy may be updated from time to time without any notification. If you wish to see the latest version, please visit our website at globalvet.com.

We are personal data controllers
GlobalVET AB, Reg.No 559093-6190, is responsible for the personal data processed about you. GlovalVET AB is therefore the data controller for your personal data.

Why do we process your personal data?
We process your, as an employee or owner of a veterinary clinic, personal data to provide you with our services and products, i.e., only to enter into or fulfil a contract with you or your employer as a customer. In regards of processing data for you, as an employee at a veterinary clinic, we consider us to have a legit interest in processing your data in order to fulfil our obligations in relations to the agreement we have with your employer.

For you who uses our services for you and your pet we process your personal data on the legal basis of your consent.

What data do we collect about you – and why?
We strive to process as little personal data about you as possible. This means that we do not collect any more personal data than necessary to be able to provide our services to you, your employer or you as a pet owner. In order to be able to enter into and fulfil contracts with you or your employer, we need data about your first name, surname, e-mail address, phone number address, personal number and veterinary number. In regards of you as a pet owner, we process your first name, surname, postal address, phone number, personal number, and e- mail address in accordance with your consent. We do not have more access to your personal data than the data that you have provided to us.

How do we protect your personal data?
Your security is important to us. Therefore, we have taken appropriate technical, organizational, and administrative security measures to protect your personal data from unauthorized access and other unauthorized processing. We regularly analyze and evaluate the measures to ensure that protection of your data is as safe as possible.

If we were to transfer any data to a third country that is not within the EU or EES we will take proper security measures to apply to the data protection legislation and so that you can feel safe.

Who do we disclose your data to?
We do not disclose your data to other companies or organizations unless required by law or necessary to perform our statutory or contractual obligations towards you.

We may disclose your personal data to any of our partners, veterinary clinics, suppliers, or subcontractors, but only if that is necessary for us to meet our obligations in relation to you as a customer. We never provide more personal data than is necessary.

When required by law, we may need to disclose your data to public authorities and other organizations. We may also need to disclose your data if it is necessary to exercise, establish or monitor our legal claims.

We never disclose your personal data to other companies or businesses for marketing purposes.

On what legal basis do we process your personal data?
We process the personal data that we need to enable for us to perform our services or deliver our products to you, i.e., when we enter into or fulfil a contract with you, due to or legit interest in fulfilling our contract with your employer or in relation to a consent provided from you. To the extent that we process further data, we will obtain your consent or ensure that processing is authorized on a different legal basis.

How long do we process your personal data?
We retain data about you as a customer for the duration of the agreement with you, as long as you are an employee at a clinic that is our costumer or as long as we have your consent and for a reasonable time thereafter. In most cases, this means that we do not retain your personal data for a period of more than one year from the deletion of your account but under certain conditions we may keep your data for a longer period. This applies, for example, when required by law or when the data may be needed to establish, exercise, and monitor legal claims.

Please note that we may store your personal data as a pet owner for a longer time after your deletion of your account on behalf of the veterinary clinics since we may be their data processor.

Your rights
When we process personal data about you, you as registered have a number of rights. You have the right to contact us at any time with respect to these, and if you wish to exercise any of the rights described below, you can reach us most easily at gdpr@globalvet.com.

We reserve the right to take appropriate protective and security measures to ensure that you are the person you claim to be when you contact us. If you cannot satisfactorily demonstrate your identity, we may not be able to respond to your request.

Access to personal data
You have the right to know what personal data we process about you. If you wish to know, you can get a compiled register extract from us that contains all the personal data we process about you.

Correction and deletion
If we process your personal data incorrectly or if we no longer need the data, you are entitled to have it deleted. If the data is incomplete, you have the right to have it supplemented. Please keep in mind that we may not be able to provide you with our services if you request to have your personal data deleted.

Data portability
In certain circumstances you have the right to receive the data that we process about you in a general, written, machine-readable and structured format. You have the right to do so for the personal data that you have provided to us and which we process with your consent or when the personal data is required to enter into or complete an agreement.

Restrictions to processing
Under certain conditions, you have the right to request that we restrict our processing of your data. This means that we mark the data so that in future we only process it for certain specific purposes. We may not be able to provide you with our services if we restrict the processing of your personal data.

Right to make objections
You have the right to object to the processing of personal data that is carried out to perform a task in the public interest, as part of an exercise by a public authority or after a balance of interests. We do not process your personal information for any of these purposes or on any of these grounds. Therefore, you cannot direct any objections towards our processing on this basis.

Right to lodge a complaint
You have the right to lodge a complaint with the Swedish Data Protection Authority if you believe that we are processing your personal data in an inappropriate manner. You can read more about this on the Swedish Data Protection Authority's website www.Integritetsskyddsmyndigheten.se.

Contact
You can contact us at any time by writing to gdpr@globalvet.com if you wish to learn more about how we process your personal data. You can also read more about us on our website at globalvet.com.